Terms of Purchase

The company is based in Stockholm. The company’s mailing address is Anders Reimers väg 4, 117 50 Stockholm.
If you wish to get in touch with us, please send an email to [email protected] with your inquiry and contact details, and we will get back to you shortly.

Once you have completed your order, an order confirmation will be sent to your email address. This confirmation contains all details regarding the products, price, and billing and delivery addresses.
If there is an error in the order confirmation, please contact us immediately via email at [email protected].

Our standard delivery time is 10–14 days. Longer delivery times may occur during peak periods.
Should a delivery delay occur (without us having notified you of a longer delivery time), please contact us at [email protected].

All prices in the online store are stated in EUR excluding VAT.
We reserve the right to adjust prices due to changes from suppliers, printing errors in the price list, or inaccuracies resulting from incorrect information.

When purchasing goods on the website, you, as a customer, have a statutory 14-day right of withdrawal, which applies from the moment you receive the item(s) you ordered.

5.1 Exercising your right of withdrawal:
You must notify us that you wish to exercise your right of withdrawal. Please send this notification to [email protected]. Your message must clearly state your name, address, email address, order number, and which items are being returned.
You should return the products to us immediately, and no later than the statutory 14-day period following your notification of withdrawal.
You are responsible for the return shipping, delivery, and the condition of the products upon return; therefore, the products should be well-packaged and returned in their original packaging.
In the event that a product has been used or damaged, we reserve the right to deduct an amount from the refund corresponding to the decrease in value compared to the product’s original value.

5.2 The right of withdrawal does not apply in the following cases:
A custom-made product, tailored specifically for you or featuring a distinct personal touch based on your requirements.
Services that have been fully performed, where you have explicitly consented to the commencement of the service, thereby waiving your right of withdrawal.

We inspect all products before they are dispatched to you. Should a product arrive damaged or be the wrong item, we undertake—in accordance with applicable consumer protection legislation—to rectify the issue at no cost to you.
You must always contact us for approval before returning a defective item.
A complaint must be submitted immediately after the defect is discovered.

6.1 How do you file a claim?
Any faults or defects must be reported to [email protected]. Please include your name, address, email address, order number, and a description of the issue.
If we are unable to rectify the fault or provide a replacement product, we will issue a refund for the defective item in accordance with applicable consumer protection legislation. We cover the cost of return shipping for approved claims.
We reserve the right to reject a claim if it is determined that the item is not defective under applicable consumer protection legislation. In the event of a complaint, we follow the guidelines set out by the National Board for Consumer Disputes (Allmänna reklamationsnämnden – ARN); please visit arn.se.

We accept no liability for any indirect damages that may arise in connection with the product.
We accept no liability for delays or errors resulting from circumstances beyond our control (Force Majeure). Such circumstances may include, for example, labor disputes, fire, war, government decisions, or reduced or failed deliveries from a supplier.
Furthermore, we accept no liability for any changes to products or product specifications made by the respective suppliers, or for other factors beyond our control.

We reserve the right to correct any printing errors on this website and are not liable if products sell out. We do not guarantee that the images accurately reflect the exact appearance of the products, as color variations may occur depending on your monitor, image quality, and resolution. We always strive to present our products as accurately as possible.

In accordance with legislation regarding electronic information, website visitors must be informed—for privacy purposes—that cookies are being used. Information stored in a cookie can be used to track a user’s browsing activity. A cookie is a small text file that the website you visit requests to save on your computer to enable various functions. You can configure your web browser to automatically reject cookies. Further information can be found on the website of the Swedish Post and Telecom Authority (Post- och telestyrelsen).

We protect your personal data and your personal privacy in accordance with the Personal Data Act (1998:204). We only store your customer data for the purpose of fulfilling your order. As a customer, you may at any time request a correction, an extract of your data, or the removal of your information from our records.

We reserve the right to make changes to these terms and conditions at any time. Any changes will be published online on our website. By placing an order or visiting the website, you are deemed to have accepted the updated terms and conditions.

If a dispute cannot be resolved through mutual agreement between our customer service team and you, the customer, you may contact the National Board for Consumer Disputes (Allmänna reklamationsnämnden – ARN); please visit arn.se. If you reside in an EU country other than Sweden, you may submit a complaint online via the European Commission’s platform for online dispute resolution; please visit http://ec.europa.eu/consumers/odr.
In the event of a dispute, we will abide by the decisions of the ARN or an equivalent dispute resolution body.
Any dispute regarding the interpretation or application of these general terms and conditions shall be governed by and construed in accordance with Swedish law.